Privacy Policy
Effective Date: April 29, 2026 Last Updated: April 29, 2026
Carolina Roof Shield ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business, including through our website, forms, and SMS communications.
Information We Collect
We may collect the following types of information:
- Contact information — name, phone number, email address, and home address - Service information — details about your roofing needs, appointment history, and project status - Communication records — records of SMS messages, emails, and calls between you and our team
How We Use Your Information
We use your information to:
- Schedule and confirm appointments - Follow up on service inquiries and estimates - Send appointment reminders and service updates - Respond to your questions and requests - Improve our services and customer experience
SMS Communications
By providing your phone number and opting in, you consent to receive SMS text messages from Carolina Roof Shield. These messages may include appointment confirmations, reminders, service updates, and follow-up communications.
Message and data rates may apply. Message frequency varies.
To opt out at any time, reply STOP to any message. To request help, reply HELP. After opting out, you will receive one final confirmation message and no further texts will be sent.
We do not sell, rent, or share your phone number or personal information with third parties for their marketing purposes. Your information is used solely to serve you as a customer of Carolina Roof Shield.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information only as required by law or to fulfill the services you have requested.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. No method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights You may request to access the personal information we hold about you, correct inaccurate information, or request deletion of your information. To make a request, contact us at the information below.
Contact Us